Legal & Data Protection

Legal & Data Protection

The following terms and conditions govern your use of the following websites, www.continentaltire.ca, www.continentaltirerewards.ca, www.generaltirerewards.ca and www.generaltire.ca (each, the “website”).

Your use of this website and Content (defined below) constitutes your acceptance of these terms and conditions. If you do not agree with these terms and conditions, you should immediately cease use of this website and Content.

Continental Tire reserves the right to change the Content on this website and these Terms and Conditions from time to time at any time without prior notice. The changes may include superseding terms and conditions or specific notices. YOU SHOULD REVIEW THESE TERMS AND CONDITIONS FROM TIME TO TIME TO BE AWARE OF ANY CHANGES THAT ARE MADE. Your continued use of this website constitutes your acceptance of any change or update, all of which shall become controlling when posted.

This website presents information and content that is owned or licensed by Continental Tire Canada, Inc., its parents, subsidiaries and affiliates ("Continental Tire"). When used in these Terms and Conditions, "we" and "our" mean Continental Tire and "you" and "your" refers to any individual, company, or legal entity that accesses or otherwise uses this website.

Use of Website, Product Liability

The Content on this website is for convenience and information purposes only. Nothing on this website constitutes an offer to sell or buy any product. More detailed information and contract terms can be obtained from an authorized dealer of Continental Tire products.

The information on this website and the products and services described in it may be modified or updated by Continental Tire at any time without prior notice. We have tried to make the Content as up to date, accurate and reliable as possible; however, we make no warranties or representations as to the accuracy or timeliness of the Content. Your use of this website and Content is at your own risk. Content may become inaccurate as a result of developments after its publication on this website. Continental Tire assumes no responsibility to keep Content current or to correct inaccuracies or errors in Content. The Content on this website and the operation of it are provided "as is" and for informational purposes only, and Continental Tire disclaims all representations, warranties and conditions of any kind, either express or implied, including warranties of merchantability, fitness for particular purpose, title, non-infringement, accuracy, completeness, and timeliness. Certain jurisdictions may not permit certain disclaimers of warranties or conditions. In such case, we disclaim warranties and conditions to the fullest extent permitted by the applicable law.

Continental Tire does not warrant that the website will operate error free or is free from viruses, worms, Trojan horses, or other destructive or harmful code. Continental Tire assumes no liability or responsibility for any damages to you, your computer, or other property due to your access to, use of, or downloading of Content. If you download or copy Content from this website, you are responsible for taking all reasonable precautions necessary to ensure the security and integrity of your computer and systems, including employing current virus protection software.

In no event will Continental Tire be liable for any direct, incidental, special, consequential, indirect, lost profits, loss of business or data, or punitive damages arising out of your access to, or use of, or inability to access or use, this website or any Content, your reliance on any Content, or the performance of any product on this website.

You agree to use this website for lawful purposes only and in a manner consistent with all applicable laws, rules and regulations. Potential users in any jurisdiction where laws (whether common or statutory) would: (i) void these Terms and Conditions of Use in whole or in any essential part (the essential parts being at least, but not only, the provisions relating to the governing law and the disclaimer and limitation of liability); or (ii) render accessing or using the website illegal, are not authorized to use the website.

Recording and Processing of Personal Data

Collection and Use of Personal Data

Personal data of the user is collected and used as set forth herein and as required or permitted by applicable law.

Registration

If you register your tires on our website, we collect certain personal data, including your name, address, vehicle make and model, vehicle identification number, email address, phone number, and date of purchase. We use the personal data to complete your online registration process and provide you with coverage.

Mail-In Rebates and Promotions

When you register for a mail-in rebate or sign up for a promotion on our website, we may collect certain personal data, including your name, email address, mailing address, phone number, date of purchase and retailer where the purchase was made. We use the personal data to process mail in rebates and administer promotions on our products.

Contact Us

When you contact us with a comment or question, we collect the data you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We use this information to respond to your inquiry and to improve our customer service.

Data Collected Automatically

We and our third party service providers collect and store certain data when you visit our website including the date and time of the visit, the sites visited, the name of the internet service provider concerned and the website from which Continental's websites were accessed. Continental Tire uses this information to measure website activity, to produce statistics and to improve the services and information provided via the websites.

Cookies

When you visit our website, information can be stored on your computer in the form of cookies. Such cookies are used solely for the purpose of optimum website design. You can choose not to accept these cookies in your browser settings. Please note, however, that several functions may then not be available.

Google Analytics

The website uses Google Analytics, a web analysis tool from Google Inc. (“Google”). Google Analytics makes use of cookies, i.e., text files that are stored on your computer, enabling your use of the website to be analyzed. The information the cookie generates about your use of the website is generally transmitted to and stored on a Google server in the U.S.

You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection.

Social Media

The website may include features that are designed to permit interactions that you initiate with third party websites or services, including third party social networks. Examples include enabling you to log in to the website with the username and password you use with a third party site or service; to “like” or “share” our content on other websites or services; or to transmit content to our website from your account on a third party website or service.

If you choose to use such social features on the website, information you post or provide access to may be publicly displayed on the website. Similarly, if you post information on a third party platform that references our website, your post may be published on our website in accordance with the terms of the third party website or service. We and the third party may have access to certain information about you and your use of both the website and the third party site or service.

The information collected and stored by the third parties remains subject to those third parties’ privacy policies and practices, including whether the third parties continue to share information with us, the types of information shared, and your choices with regard to what is visible to others on those third party websites or services.

Service Providers

Personal data may be transferred (or otherwise made available) to our affiliates and other third parties that provide services on our behalf. We use third parties to host and manage our website and administer online tire registration. Our service providers are given the data they need to perform their designated functions, and are not authorized to use or disclose personal data for their own marketing or other purposes.

Personal data may be maintained and processed by us, our affiliates and other third party service providers in Germany or other jurisdictions. In the event that personal data is transferred to Germany or other foreign jurisdiction, it will be subject to the laws of that jurisdiction and may be disclosed to or accessed by the courts, law enforcement and governmental authorities in accordance with those laws.

Safeguards for Personal Data

We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal data in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal data on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements.

We have personal data retention processes designed to retain personal data for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

Access to Personal Data

On application, you are entitled to request access and correction of personal data relating to you which has been stored subject to certain exceptions prescribed by law. If you have a question about this or would like to make a request, please contact our Data Protection Office email: mailto:dataprotectioncanada@conti-na.com

Business Transactions

Subject to applicable law, personal data may be provided to third parties in connection with a business transaction, including a merger, sale, or transfer made as part of insolvency or bankruptcy proceedings, involving all or part of Continental Tire Canada, Inc. or as part of a corporate reorganization or stock sale or other change in corporate control, including for the purpose of determining whether to proceed or continue with such transaction or business relationship.

Links to Other Websites

Links from this site to websites operated by third parties may be provided for your convenience only. Continental Tire does not control or review these third-party sites nor does the provision of a link imply any endorsement of or association with such third-party sites. Your linking to any websites from this website is at your own risk and we accept no responsibility whatsoever for the content, the compliance with data protection rules or the use of such websites.

Worldwide Product Availability

This website may contain information about Continental Tire products which are not yet available in Canada. The presence of such information on this website does not imply an intention on the part of Continental Tire to announce that the product will be made available all over the world. Please ask your Continental Tire dealer or representative for more information about future plans for products which are not yet available to you.

Ownership and Use of Content

“Content” of the website includes (without limitation), text, audio, images, video, data, software and website appearance and design, and is property of Continental Tire or third parties and is protected by Canadian and international copyrights, trade-mark and other proprietary rights and laws. You may make and use printouts of the Content for your personal, non-commercial use only, provided that the printouts retain all copyright, trademark, and other proprietary notices. Continental Tire reserves the right to terminate at any time your right to make personal copies of Content.

All names, marks, logos and other identifications of Continental Tire are the exclusive property of the organizations and all rights are reserved. Content is for your own use, for non-commercial and educational purposes only. No whole or part of any Content may be used for any purpose whatsoever without express written approval of Continental Tire prior to each use. You acknowledge that any unauthorized use or reproduction of Content will cause irreparable damage and you consent to the entry of injunctive relief against such use. If you are granted permission to use any Content, you must cite the author and source of the Content along with the URL www.continentaltire.ca each time you do so. Except as set forth above, you may not republish, copy, reproduce, transmit, frame, hyperlink, upload, post or distribute in any way, or create derivative forms of (in any medium) this Content. Modification of any of the Content, use of Content for any other purpose, or use of any of the Content on any other website or network computer is strictly prohibited and is a violation of Continental Tire’s proprietary rights.

All information, other than contact information, submitted to Continental Tire through this website or any related website is the property of Continental Tire. Continental Tire is free to use any ideas, concepts, know-how, or techniques that you may submit through this website for any purpose, including, but not limited to, improving our products or services.

Governing Law

These Terms and Conditions shall be governed by, and construed in accordance with, the laws of the Province of Ontario and the laws of Canada applicable therein, without giving effect to conflict of law principles thereof.

Termination

Continental Tire reserves the right in its sole discretion to terminate or restrict your use of all or any part of this website, without notice, for any or no reason, and without liability to you or anyone else. The Terms and Conditions relating to Use of Website, Product Liability, Ownership and Use of Content shall survive any termination.

Contact Us

If you have any questions or concerns, please contact us at: mailto:dataprotectioncanada@conti-na.com

Since 1915.
General Tire. A brand of Continental.